Message

KPU Continuing & Professional Studies Web Catalogue

Scroll through the list of Continuing & Professional Studies (CPS) courses available for registration or enter search criteria in the search box. Select the course(s) you would like to register for then follow these simple steps:

Checkout the course in your shopping cart.

Create an account or login with your existing KPU ID.

Make your payment to complete your registration.

Visit the CPS website for more information.


 

Search Tip: You can search the web catalog by searching on course title, subject code, or location!

View All Courses               
COURSES BY CAMPUS

Online Courses                 
Cloverdale                 
Langley                 
Surrey                 
Richmond                 
Offsite

 

COURSES BY FACULTY

Faculty of Health Professional Studies

Wilson School of Design/Trades/Science/CPS/Melville School of Business

RN or LPN:​

RN only​

LPN only​

Wilson School of Design​

Trades

Faculty of Arts

 

Faculty of Science

Continuing & Professional Studies

Melville School of Business

Courses

Communication and How to Manage Difficult Situations (PBUS-9109)

Online Sync: Monday 5:00pm - 7:00pm


Success depends on collaboration and effective communication. How to prevent miscommunication, and what to do when the inevitable conflict arrives?
In this experiential workshop, you will learn:
- The communication model
- What can possibly go wrong when we communicate?
- The power of Active listening and feedback
- Miscommunication and Conflict
- Leveraging diversity
- Conflict 101 and practice how to manage difficult situations

Read more

 

-
Hide

Start date

26-Jan-2026

End date

02-Feb-2026


Location

Online

$ 157.50

Click here to register
Click here to register

Not open for registration

Not available

Shopping Cart

Your shopping cart is empty

Back Checkout