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KPU Continuing & Professional Studies Web Catalogue

Scroll through the list of Continuing & Professional Studies (CPS) courses available for registration or enter search criteria in the search box. Select the course(s) you would like to register for then follow these simple steps:

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COURSES BY CAMPUS         

Online Courses                 
Cloverdale                 
Langley                 
Surrey                 
Richmond             

Offsite               

 

COURSES BY FACULTY        

Faculty of Health Professional Studies

Wilson School of Design/Trades/Science/CPS/Melville School of Business

RN or LPN:​

RN only​

LPN only​

Wilson School of Design​

Trades

Faculty of Arts

Faculty of Science

Continuing & Professional Studies

Melville School of Business

Courses

Communication and How to Manage Difficult Situations (PBUS-9109)

Online Sync: Monday 5:00pm - 7:00pm

Success depends on collaboration and effective communication. How to prevent miscommunication, and what to do when the inevitable conflict arrives?
In this experiential workshop, you will learn:
- The communication model
- What can possibly go wrong when we communicate?
- The power of Active listening and feedback
- Miscommunication and Conflict
- Leveraging diversity
- Conflict 101 and practice how to manage difficult situations

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Start date

16-Feb-2026

End date

23-Feb-2026


Location

Online

$ 157.50

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