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Are leaders born or created? Researchers looked for a set of personal traits, which would make someone be perceived as leader. Which are those and what else explains leadership success? With the world in a state of great disturbance, a distrust for old models of leadership invites us to welcome new opportunities.
This is an introduction to leadership that can be followed by specific tools to improve leadership skills, such as active listening, conflict management, effective feedback, emotional intelligence and followership.